Accessibility Statement

Commitment to accessibility

MemoAgent places the highest importance on making the service accessible to the entire population, including people with disabilities. The site is built to meet the Israeli Equal Rights for Persons with Disabilities Regulations (Service Accessibility Accommodations), 5773-2013, and Israeli Standard 5568, which is based on the international WCAG 2.1 accessibility guidelines at level AA.

Conformance level: as of the date of this statement, and based on an internal review, the site meets level AA, except for the limitations listed in this statement. The service is provided online only, with no walk-in premises, so this statement covers the website and the application alone.

Accessibility accommodations on the site

An accessibility menu (a round button at the side of the screen) is available on every page of the site, offering: text enlargement up to 140%, high contrast, grayscale, color inversion, link highlighting, a readable font, motion stopping, an enlarged cursor and keyboard focus highlighting. Preferences are saved between visits.

In addition, the site is built with full keyboard navigation support, text labels for components and images, a proper heading structure, standard contrast ratios, screen reader support and full adaptation to mobile screens.

Known limitations

Some of the content on the site is uploaded by families (photos, recordings and videos), such content may not have a complete description. Additionally, some of the texts on the site are generated automatically by artificial intelligence. We work continuously to improve the accessibility of this content. If you encounter a component that is not accessible, we would be glad if you let us know, and we will fix it as quickly as possible.

Accessibility coordinator and accessibility inquiries

The accessibility coordinator of PrinceMemoAgent is Itay Prince, the platform's founder. You can contact him about anything related to the site's accessibility by email: memoagent@princememoagent.com.

Encountered a component that is not accessible? Have a suggestion for improvement? We would love to hear. Please mention in your message the page where you ran into the issue, what it was, and the browser or assistive technology you were using. Accessibility inquiries are answered within 7 business days.

Not satisfied with our answer? You can contact the Commission for Equal Rights of Persons with Disabilities at the Ministry of Justice.